In the past couple of months, Russian-language online groups have been filled with stories of upset parents who received debt notifications from Services Australia. Some parents say that the debt for child care subsidy was calculated incorrectly, while others claim that the debt was issued by mistake. SBS Russian decided to look into the issue. We talked to some of the families, took an official comment from Services Australia and also from Amanda Rishworth, Shadow Minister for Early Childhood Education.
Official information on Child Care Subsidy
- Detailed information on Child Care subsidy balancing can be found here.
- Families have two years to confirm their income. This is why some of these overpayments date back a number of years.
- Families can request an explanation or formal review of any decision. Information about appeals, including timeframes, can be found here.
Tune in for SBS Russian program on Mondays, Thursdays and Saturdays at noon.
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