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Senate committee investigates Centrelink debt recovery

The Centrelink website. (AAP)
The Centrelink website. (AAP) Source: The Centrelink website. (AAP)

The federal Department of Human Services has defended Centrelink's much-criticised automated debt-recovery scheme before a Senate committee. The committee is conducting an inquiry into the effects of the system on hundreds of thousands of people who received letters indicating they might owe Centrelink money. Unions and social service groups have strongly criticised the so-called robo-debt program, and called for it to be axed. But the head of the department responsible says the scheme should continue, albeit with a few tweaks.


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By James Elton-Pym, Sima Tsyskin

Source: SBS



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The federal Department of Human Services has defended Centrelink's much-criticised automated debt-recovery scheme before a Senate committee. The committee is conducting an inquiry into the effects of the system on hundreds of thousands of people who received letters indicating they might owe Centrelink money. Unions and social service groups have strongly criticised the so-called robo-debt program, and called for it to be axed. But the head of the department responsible says the scheme should continue, albeit with a few tweaks.



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