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NBN points to rollout for soaring numbers of customer complaints

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Contractors working with the rollout of the NBN network are seen in Sydney,

Contractors working with the rollout of the NBN network are seen in Sydney, Source: AAP

The National Broadband Network (NBN) is blaming the roll-out of the NBN for the highest number of complaints to the Telecommunications Industry Ombudsman in four years. The Ombudsman's 2016/17 annual report, released today, shows complaints about internet services have surpassed the number of complaints about mobile phones.

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By Ricardo Gonçalves

Presented by Sanja Damic

Source: SBS

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The National Broadband Network (NBN) is blaming the roll-out of the NBN for the highest number of complaints to the Telecommunications Industry Ombudsman in four years. The Ombudsman's 2016/17 annual report, released today, shows complaints about internet services have surpassed the number of complaints about mobile phones.

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