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Complaints about banks, finance firms is 'unsustainable' – AFCA
Australian Financial Complaints Authority Chief Ombudsman and CEO, David Locke at an AFCA event at Parliament House in Canberra, Thursday, September 12, 2019. (AAP Image/Mick Tsikas) NO ARCHIVING Source: AAP / MICK TSIKAS/AAPIMAGE
A record number of complaints have been submitted to the country's financial watchdog. The Australian Financial Complaints Authority, AFCA, says the trend is worrying. Kulasegaram Sanchayan examines the background of the news.
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