Video of disgruntled passengers at Islamabad's recently inaugurated international airport has gone viral after complaints of delays and lost luggage.
Some irate customers at the New Islamabad International Airport (NIIA) complained they were waiting for more than four hours at baggage collection.
The videos, widely shared on social media, also show pilots amongst those waiting for their luggage.
The video attracted over one million views and was shared 44,000 times in less than a day.
"This is the new Islamabad Airport everyone was waiting for. What a shame," one Facebook user commented
Another said, "that's not something to laugh about, its an element of shame for us, it's an international airport and that's what image we are sending to the world of tourists out there."
Just a week ago a user on Instagram posted "It's been 40 minutes that I have been waiting for my luggage."
The airport took 13 years to construct and was inaugurated on May 1st by former Prime Minister Shahid Khaqan Abbasi.
It was built to handle more than nine million passengers annually, with 70 international and 32 domestic check-in counters. It's also the first airport in Pakistan to accommodate the Airbus A380.
Pakistan's government has touted the airport as a landmark achievement, equipped with the latest technology and services for passengers to act "as a gateway to economic development and spur business activity."
However, allegations of defects in construction prompted Pakistan's Chief Justice, Justice Saqib Nisar, to form a committee to investigate the matter.
Adding to the 'state of the art' airport's woes were images of a rain-flooded terminal building with passengers scurrying for cover.
