Why concerns raised over usage of facial recognition technology at retail stores?

The Choice report revealed that major Australian retailers Kmart, Bunnings and The Good Guys are using facial recognition technology in stores, raising concerns among privacy experts.

A Choice report has revealed several major retailers in Australia are using facial recognition technology with many people unaware of the practice. Source: choice

 Bunnings, Kmart and The Good Guys are recording "facial fingerprints" of customers but companies say theft and safety concerns are behind the move, some experts have pointed to potential breaches of the privacy act.

Big retailers are recording the "facial characteristics" of customers. Privacy experts are raising the alarm and CHOICE says they may be in breach of the Privacy Act.

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