My Aged Care in your language (3): Assessment

aged care

Source: SBS

Based on the information you give during your call to My Aged Care, you may be referred for a face-to-face assessment to better understand your support needs.


Assessments are done in person, at your own home. You don’t need to go anywhere. The assessor will call you to arrange a time to visit.

What kind of assessment will I get?

There are two types of assessment that work out your care needs and what types of care you may be eligible for. 

A home support assessment with a Regional Assessment Service (RAS)

If, from the information you've provided during the call, it sounds like you need low-level support to stay independent in your home, the contact centre may recommend a home support assessment with a RAS assessor. This type of support is provided through the Commonwealth Home Support Programme.

A comprehensive assessment with an Aged Care Assessment Team (ACAT)

If it sounds like you have care needs that are greater than what the Commonwealth Home Support Programme can support, a comprehensive assessment with an ACAT assessor may be recommended.

The types of care an ACAT can assess you for include:

- Home Care Packages

- Short-term care options

- Aged care homes


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