Watch FIFA World Cup 2026™

LIVE, FREE and EXCLUSIVE

Telecommunications complaints in Australia at four-year high

The Telstra Tower on Black Mountain in Canberra

The Telstra Tower on Black Mountain in Canberra Source: AAP

Consumers and small businesses made over 150,000 complaints to telecommunication companies in the past financial year, the highest number in four years. Australia's telecommunications ombudsman says complaints about internet services increased and became, for the first time, the highest source of issues. But grievances about landline and mobile phones also grew.


Published

Updated

By Evan Young, Mai Hoa

Source: SBS



Share this with family and friends


Consumers and small businesses made over 150,000 complaints to telecommunication companies in the past financial year, the highest number in four years. Australia's telecommunications ombudsman says complaints about internet services increased and became, for the first time, the highest source of issues. But grievances about landline and mobile phones also grew.



Latest podcast episodes

Follow SBS Vietnamese

Download our apps

Listen to our podcasts

Get the latest with our exclusive in-language podcasts on your favourite podcast apps.

Watch on SBS

SBS World News

Take a global view with Australia's most comprehensive world news service

Watch now