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The Art of Complaining

SBS Vietnamese

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The art of complaining

Know how to make your complaints more effective Source: SBS

Ever felt frustrated about a service or purchase, made a complaint, but ended up getting nowhere? To avoid this, there is an art to complaining that ensures your concerns are heard and taken seriously. This week’s Viva looks at the art of complaining.

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By Amy Wang, Mai Hoa

Source: SBS

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Ever felt frustrated about a service or purchase, made a complaint, but ended up getting nowhere? To avoid this, there is an art to complaining that ensures your concerns are heard and taken seriously. This week’s Viva looks at the art of complaining.

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