All Blacks coach Steve Hansen says SANZAAR's decision not to cite Owen Franks over an alleged eye gouge on Wallaby Kane Douglas shows the danger of rushing to judgement without viewing all the angles.
Wallabies coach Michael Cheika said he expected Franks to have faced sanction following Saturday night's 29-9 defeat in Wellington, claiming the incident would be "pretty hard to miss" for match review officials.
However, no action was taken on match review, neither team referred any incidents from the match to SANZAAR, and Hansen said he was pleased the correct process had been followed.
"You've got to be really, really careful until you see all the views, and social media I think alerted everyone to it," Hansen told reporters on Sunday morning.
"They certainly don't get all the views.
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"There's a process and that process is followed and whoever was running it has obviously seen all the angles and believes there's nothing to answer for."
Hansen said the incident where Franks grabbed Wallabies lock Douglas around the head was an "unfortunate byproduct" of mauling rules and claimed the same thing happened to his players on two or three other occasions.
"The only way you can get there is through clambering over the top, and then that creates a response, people try and pull them out of the way and the only thing they can use is the head area," he said.
"We'll look at that and try and make sure we don't go around that area because it creates a problem.
"But if there's no case to answer, there's no case to answer."
Hansen said he had nothing to add regarding Cheika's strong post-match comments on the incident.
"It's been dealt with, end of story," he said.
