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Google tries to demystify privacy controls

A new approach to privacy for Google makes controls easier to find and understand for users.

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Source: AAP


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Google is making its privacy controls easier to find and understand in an attempt to make the more than one billion users of its digital services more comfortable about the personal information that they give the internet's most powerful company.

The simpler approach debuting Monday features a redesigned "My Account" hub where all of Google's key privacy controls can be found. Accountholders can also undergo a check-up that will break down which of the company's various services are gathering information about them.

A new site at http://privacy.google.com will also address a variety of issues in a question-and-answer format.

The new system represents Google's tacit admission that its previous setup confused and frustrated people. Until now, the privacy controls were spread across far-flung sections of Google's website with few explanations of the pros and cons of adjusting each setting.

"It wasn't well organised and we didn't give a lot of context," concedes Guemmy Kim, Google's product manager of account controls and settings. "We are trying to take the mystery out of privacy."

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Most people want to get a better grip on their privacy as the confluence of widely used search engines, smartphones and online social networks makes it easier to track where they are, what they're doing and what they're thinking.

A recently released survey by the Pew Research Center found 93 per cent of adults in the US consider being in control of their personal information to be important. Yet only nine per cent of the respondents felt they had a lot of control over their information and 50 per cent said they had little or no control over their data.

Since its 1998 inception, Google has built a stable of popular products that funnel valuable - and sensitive - information about the people using them. Besides its dominant search engine, the Mountain View, California, company also runs the YouTube video site, the Chrome browser, Gmail, Google Maps and the Android operating system for mobile devices.


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