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Spot checks of Sydney retirement villages

Fair Trading inspected Sydney retirement villages to ensure they comply with NSW regulations ahead of new laws aimed at reforming the aged care industry.

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Source: AAP


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Sydney retirement villages have been inspected as part of NSW government plans to reform the industry and better protect residents and their families.

Fair Trading inspectors conducted spot checks last week to ensure retirement villages were complying with NSW regulations and legislation.

The inspections were driven by complaints received in 2018.

NSW Better Regulation Minister Kevin Anderson said inspectors found operators were generally compliant but minor administrative issues were identified.

Fair Trading will work with operators to rectify those issues.

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The inspections are part of a NSW government plan to reform the industry after an inquiry into the state's retirement villages in 2017.

More inspections will be carried out and residents will be educated about their rights, Mr Anderson said in a statement.

"Residents of NSW deserve greater peace of mind when their loved ones buy into a retirement village," he said.

The package of reforms, due to start on July 1, includes annual meetings where residents can discuss contracts with operators, new requirements for emergency plans and mandatory rules of conduct.

The NSW government will also introduce a 42-day limit on the length of time retirement villages can charge for services after the departure of a resident.


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