Toy store 'pay your age' offer ditched after customer chaos

Customers lined up for up to nine hours for a cheap teddy bear.

Customers lined up for up to nine hours for a cheap teddy bear.

Customers lined up for up to nine hours for a cheap teddy bear. Source: Supplied

Retailer Build-A-Bear was forced to postpone its special "pay your age" promotion, citing "safety concerns", after families queued for up to nine hours to claim the deal.

The retailer, which allows customers to customise their own teddy bear, offers a popular children's stuffed animal that usually sells for $90.

Following a special promotion that would see toys sold for as little as $1, or the equivalent age of the child, families queued up for hours outside US and UK stores to take advantage of the bargain.

But the retailer didn't anticipate kilometre-long queues. Police officers were even called to a store in Leeds, UK, to help with crowd control.

After closing stores due to "safety concerns", Build-A-Bear announced on social media it had abandoned the promotion due to an "overwhelming and unprecedented" response.

One Twitter user visited his local shopping centre in Blackpool, a seaside town in England, and filmed the length of the queue in disbelief.

Build-A-Bear was founded in 1997 and currently operates 400 stores worldwide. It operates a bear-making station and offers children the opportunity to customise their stuffed animal.

It has made more than 160 million teddy bears to date.


Share

2 min read

Published

By Riley Morgan

Source: SBS



Share this with family and friends


Get SBS News daily and direct to your Inbox

Sign up now for the latest news from Australia and around the world direct to your inbox.

By subscribing, you agree to SBS’s terms of service and privacy policy including receiving email updates from SBS.

Follow SBS News

Download our apps

Listen to our podcasts

Get the latest with our News podcasts on your favourite podcast apps.

Watch on SBS

SBS World News

Take a global view with Australia's most comprehensive world news service

Watch now

Watch the latest news videos from Australia and across the world