Two unruly passengers on a flight from Sydney to Bali have been denied entry to the popular holiday destination and banned from all Jetstar and Qantas flights while the incident is investigated.
The man and woman, who were onboard Jetstar's JQ37 flight from Sydney on Monday night, acted aggressively and hurled abuse at other passengers and crew, a Jetstar spokeswoman told AAP.
Videos posted online show a man and a woman yelling and shoving cabin crew during the "terrible" incident involving numerous passengers and crew.
"You know what, f*** your family mate," the woman can be heard yelling at another passenger.
"I'm trying to apologise. You're throwing it back in my face. I said I'm sorry," she can be heard saying.
Later in the video, a man can be heard yelling "get off me ... what are you doing?" and "leave her alone, leave her alone" while another passenger can be overheard describing the incident as "terrible".
The captain requested Indonesian police meet the pair on arrival in Bali where they were denied entry to Indonesia before being sent back to Australia, Jetstar said on Wednesday.
The pair has been banned from all Jetstar and Qantas flights while the incident is investigated but this could be extended to a lifetime ban, Jetstar said.
"We've done it before," the spokeswoman said.
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