SKIP TO MAIN CONTENT

Virgin Blue system crash to cost up to $20m "Ž

Virgin Blue says last month's outage of its reservations, check-in and operating systems has cost the business between $15 million and $20 million.

virgin_blue_B_1802_aap_1864865305

1 min read

Published

Updated

Source: AAP


Skip to article content

Virgin Blue says last month's outage of its reservations, check-in and operating systems has cost the business between $15 million and $20 million.

The computer system crash on September 26 caused severe disruption to flights and passengers for 11 days.

Virgin Blue staff nationwide were forced to process check-ins by hand, while many flights were cancelled.

Thousands of passengers were delayed and many had to be put up in hotels overnight.

Virgin Blue says it will "actively pursue all avenues" to recover the cost of the crash of its Navitaire/Accenture computer system.

News that makes sense

Your trusted source for staying up-to-date with the world around you. Get free daily news updates and analysis, straight to your inbox.

By subscribing, you agree to SBS’s terms of service and privacy policy including receiving email updates from SBS.

Virgin Blue group executive Andrew David said last month the airline was considering legal action against Navitaire.


Get SBS News straight to your inbox

Sign up now for daily news from Australia and around the world. You can also subscribe to Insight's weekly newsletter for in-depth features and first-person stories.

By subscribing, you agree to SBS’s terms of service and privacy policy including receiving email updates from SBS.

Follow SBS News

Download our apps

Listen to our podcasts

Get the latest with our News podcasts on your favourite podcast apps.

Watch on SBS

SBS World News

Take a global view with Australia's most comprehensive world news service

Stream now

Watch the latest news videos from Australia and across the world