Work begins on Lifeline text service

Charity group Lifeline has started work on Australia's first crisis text service, with trials to begin later in 2017.

A woman looks at her mobile phone

Charity group Lifeline has begun developing Australia's first SMS-based crisis support service. (AAP)

Lifeline has begun developing Australia's first SMS-based crisis support service.

The national charity teamed up with Social Ventures Australia, a non-profit consulting firm, to develop Text4Good after statistics released in 2016 showed suicide rates had reached a more than 10-year high.

It will target people aged 15-44 and trials are expected to begin later this year.

"With more and more people communicating via SMS, in good times and bad, Text4Good has enormous potential to support people when and where help is most needed, in a way that is simple and accessible," Lifeline chief executive Pete Shmigel said.

It is hoped the service will be particularly effective for young men, who may be more likely to reach out via SMS rather than call a crisis line.

Prime Minister Malcolm Turnbull announced $2.5 million in funding for Text4Good last year.

Readers seeking support and information about suicide prevention can contact Lifeline on 13 11 14.


Share

1 min read

Published

Source: AAP



Share this with family and friends


Get SBS News daily and direct to your Inbox

Sign up now for the latest news from Australia and around the world direct to your inbox.

By subscribing, you agree to SBS’s terms of service and privacy policy including receiving email updates from SBS.

Download our apps
SBS News
SBS Audio
SBS On Demand

Listen to our podcasts
An overview of the day's top stories from SBS News
Interviews and feature reports from SBS News
Your daily ten minute finance and business news wrap with SBS Finance Editor Ricardo Gonçalves.
A daily five minute news wrap for English learners and people with disability
Get the latest with our News podcasts on your favourite podcast apps.

Watch on SBS
SBS World News

SBS World News

Take a global view with Australia's most comprehensive world news service
Watch the latest news videos from Australia and across the world