Businesses bear the brunt of Sydney's Light Rail construction

Infrastructure is a necessary burden for businesses and communities, but the construction phase can sometimes have a devastating impact on small operators.

Amelia Birch had to close her cafe down after only a few weeks of the Sydney Light Rail construction starting.

Amelia Birch had to close her cafe down after only a few weeks of the Sydney Light Rail construction starting. Source: SBS

Sydney's South East Light Rail project will be completed in 2019, but heavy construction work has seen some small businesses along the route fall by the wayside.

The NSW Government anticipated the project will boost $3 billion in economic benefit for the state.

However, many small businesses aren’t seeing the benefits yet.

After nearly 20 years of serving customers in Surry Hills, The Book Kitchen closed its doors a few months ago after construction in the area saw a dramatic drop in traffic.

Former owners Amelia and David Birch ran the cafe together for more than 10 years.  They found that when the barricades for the construction went up, so did business.

Their weekly revenue dropped from $22,000 a week to $14,000 a week.

“We anticipated a lot, we put in a grocer as a measure to basically keep our loyal customers engaged and we were selling all the fresh produce we were using in the restaurant,” Amelia says.

“I decided at that point we needed to be creative, that we couldn't just stand back and let it happen so I came up with another idea to utilise the space better. We partnered up with a couple of startups for the kitchen space and the coworking space - it just needed time.”
Construction is due to finish in 2019.
Construction is due to finish in 2019. Source: SBS
But just six weeks after construction started the company was liquidated and 12 workers lost their jobs.

Just across the way from The Book Kitchen, Bourke St Bakery’s business has dropped significantly since the construction started, but they are still operating through the works.

“We're probably down about 30 per cent at this site, and the worst is still yet to come," says David McGuinness, co-owner of Bourke St Bakery.

"At this moment we're still sitting at tables out the front but these will be gone soon. We're lucky we have a number of outlets, so those other outlets will help support this, but a lot of businesses on this street do not have that luxury.

“There's going to be winners and losers and it's very sad that there will be people that lose from it. I would have hoped that we would have had compensation from the government."

Other businesses facing a similar fate as The Book Kitchen's have appealed to the government for rental assistance.
“There's going to be winners and losers and it's very sad that there will be people that lose from it. I would have hoped that we would have had compensation from the government.”
However, Transport For NSW CBD Coordinator General Marg Prendergast says: “Our conundrum, is that we know that property values are going up along the route already, and we really look to landlords to support those businesses, we look to them to give them a bit of rent relief because it is in their best interests, and ours, to keep these businesses going.”

“We can't compensate small businesses while we build a major project, because quite simply, if we have to compensate small businesses while we build a big transport project, or indeed, when you refurbish a building, you simply wouldn't be able to do the development.”

The NSW Government has however engaged an independent accounting firm and advisor - to assess the financial loss of the affected businesses on the light rail route - but only where construction zones have taken longer than originally planned.

City of Sydney Councillor Angela Vithoulkas runs VIVO Café on George Street, which has seen construction for the past two years. She plans on taking the state government head on.
Cr Angela Vithoulkas, City of Sydney councillor and owner of VIVO Cafe.
Cr Angela Vithoulkas, City of Sydney councillor and owner of VIVO Cafe. Source: SBS
“What I'm looking at doing, along with other small business owners, is putting together a class action suit and take on the state government. It's something that I'm initially funding myself to get it off the ground, and then to look if we can get someone to take it on spec, but we're not giving up,” says Cr Vithoulkas.

“They've said, ‘short term pain for long term gain’. We know it will be difficult and it won't be easy, that it will be better in the long run, but there won't be any small businesses left in the long run.”

For The Book Kitchen, the Birches don’t plan on opening another business in the near future, and Amelia is looking to focus her efforts on a new hospitality startup.

Her advice to other small businesses?

“It's not to put your head in the sand; if you just ignore the signs it can be really damaging. I feel glad that we got on top of it and pulled the pin when we did.”

Want to find out the secret to small business success? Tune into #BizSecretsSBS at Sundays 5pm on SBS, stream on SBS Demand, or follow us on FacebookTwitter or Instagram.


Share
Follow Small Business Secrets
Sharing business secrets of inspiring entrepreneurs & tips on starting up in Australia's diverse small business sector. Read more about Small Business Secrets
Have a story or comment? Contact Us

Sharing business secrets of inspiring entrepreneurs & tips on starting up in Australia's diverse small business sector.
Watch nowOn Demand
Follow Small Business Secrets
5 min read

Published

Updated

Source: SBS Small Business Secrets


Share this with family and friends


Get SBS News daily and direct to your Inbox

Sign up now for the latest news from Australia and around the world direct to your inbox.

By subscribing, you agree to SBS’s terms of service and privacy policy including receiving email updates from SBS.

Download our apps
SBS News
SBS Audio
SBS On Demand

Listen to our podcasts
An overview of the day's top stories from SBS News
Interviews and feature reports from SBS News
Your daily ten minute finance and business news wrap with SBS Finance Editor Ricardo Gonçalves.
A daily five minute news wrap for English learners and people with disability
Get the latest with our News podcasts on your favourite podcast apps.

Watch on SBS
SBS World News

SBS World News

Take a global view with Australia's most comprehensive world news service
Watch the latest news videos from Australia and across the world