Zuckerberg 'open' to testifying before Congress over Cambridge Analytica scandal

Facebook chief Mark Zuckerberg has given his first TV interview since the scandal erupted over the dealings of data firm Cambridge Analytica.

Facebook CEO Mark Zuckerberg

Facebook CEO Mark Zuckerberg Source: CNN

The Facebook founder and CEO told CNN that he was "happy to if it's the right thing" and he was "open" to testify before US Congress over the scandal.

"This was a major breach of trust and I'm really sorry that this happened," Zuckerberg said in his first TV interview since it was revealed that British firm Cambridge Analytica harvested Facebook user data linked to President Donald Trump's 2016 campaign.

"We have a basic responsibility to protect peoples' and if we can't do that then we don't deserve to have the opportunity to serve people. Our responsibility now is to make sure that this doesn't happen again and there are a few basic things that I think we need to do to ensure that."

Zuckerberg said the company would employ measures to ensure this wouldn't happen again. 

"We need to make sure that there aren't any other Cambridge Analyticas out there, or folks who have improperly accessed data," he said. 

"So we're going to go now and investigate every app that has access to a large amount of information from before we locked down our platform and if we detect any suspicious activity we're going to a full forensic audit."

He told CNN that Facebook was committed to stopping interference in the US midterm election in November and elections in India and Brazil.

Zuckerberg said he was open to additional government regulation and happy to testify before the US Congress if he was the right person.

"I'm not sure we shouldn't be regulated," he said. "I actually think the question is more what is the right regulation rather than yes or no, should it be regulated? ... People should know who is buying the ads that they see on Facebook."

Earlier he released a statement, outlining his desire to "step up" following the scandal.


"We have a responsibility to protect your data, and if we can't then we don't deserve to serve you," he said.

Writing on his Facebook page, Zuckerberg announced new steps to rein in the leakage of data to outside developers and third-party apps, while giving users more control over their information through a special toolbar.

"We know that this was a major violation of people's trust, and I deeply regret that we didn't do enough to deal with it," Facebook chief operating officer Sheryl Sandberg said in a post echoing Zuckerberg's comments.



I started Facebook, and at the end of the day I'm responsible for what happens on our platform. Mark Zuckerberg
Zuckerberg said measures had been in place since 2014 to prevent the sort of abuse revealed over the weekend.

"But we also made mistakes, there's more to do, and we need to step up and do it," he said.

The scandal erupted when a whistleblower revealed that British data consultant Cambridge Analytica (CA) had created psychological profiles on 50 million Facebook users via a personality prediction app, created by a researcher named Aleksandr Kogan.

The app was downloaded by 270,000 people, but also scooped up their friends' data without consent -- as was possible under Facebook's rules at the time.

Facebook says it discovered last week that CA may not have deleted the data as it certified.


 

'Breach of trust'

"This was a breach of trust between Kogan, Cambridge Analytica and Facebook," Zuckerberg wrote. "But it was also a breach of trust between Facebook and the people who share their data with us and expect us to protect it."

"We need to fix that."

Zuckerberg's admission follows another day of damaging accusations against the world's biggest social network as calls mounted for investigations on both sides of the Atlantic.

Max Schrems, a Vienna-based activist who has brought online data protection cases before European courts, told AFP he complained to the Irish Data Protection Authority in 2011 about the controversial data harvesting methods.

Schrems also recounted meeting with Facebook representatives the following year to discuss concerns around apps operating in this fashion.

"They explicitly said that in their view, by using the platform you consent to a situation where other people can install an app and gather your data," Schrems said.

ABC News reported that special counsel Robert Mueller, who is investigating Russian interference in the 2016 campaign, was looking at Cambridge Analytica's role in the Trump effort.

Citing anonymous sources, ABC said several digital experts who worked on Trump's campaign have held closed-door interviews with Mueller's team. 

The British firm has maintained it did not use Facebook data in the Trump campaign, but its now-suspended CEO boasted in secret recordings that his company was deeply involved in the race.

 

#DeleteFacebook

The data scandal has ratcheted up the pressure on Facebook -- already under fire for allowing fake news to proliferate on its platform during the US presidential election.

A movement to quit the social network gathered momentum, while a handful of lawsuits emerged which could turn into class actions in a costly distraction for the company.

One of those calling it quits was a high-profile co-founder of the WhatsApp messaging service acquired by Facebook in 2014.

"It is time. #deletefacebook," Brian Acton said in a tweet protesting the social media giant's handling of the crisis.

Both Facebook and CA have denied wrongdoing, as attention focused increasingly on Kogan, the inventor of the controversial app -- a personality survey dubbed This Is Your Digital Life.

But Kogan said in an interview he was "stunned" by the allegations against him, claiming CA had assured him his activities were above board.

"I'm being basically used as a scapegoat by both Facebook and Cambridge Analytica," he told the BBC. "We thought we were acting perfectly appropriately. "

The University of Cambridge psychologist said CA had approached him to do the work, and that he did not know how the firm would use the data collected with his app.

European Union officials have called for an urgent investigation while British, US and EU lawmakers have asked Zuckerberg to give evidence.

British Prime Minister Theresa May has urged Facebook and CA to cooperate with the national information commissioner's probe.

"The allegations are clearly very concerning," she told MPs.

"People need to have confidence in how their personal data is being used."

Facebook shares steadied Wednesday, gaining 0.74 percent after steep declines this week that wiped out some $50 billion in market value.

But questions abounded on the future of Facebook.

Analyst Brian Wieser at Pivotal Research said Facebook "is exhibiting signs of systemic mismanagement," possibly from growing too fast.

"Investors now have to consider whether or not the company will conclude that it has grown in a manner that has proven to be untenable," Wieser said in a research note.





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Source: AFP, Reuters, SBS

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Zuckerberg 'open' to testifying before Congress over Cambridge Analytica scandal | SBS News