New figures show record numbers of people are complaining to the ombudsman about their private health insurer. It's the biggest rise in complaints in a decade. With health funds raising premiums by 70 per cent over the past decade, consumer groups are calling for a system overhaul to ensure value for money. Lia Harris, Evan Young reports.
New figures show record numbers of people are complaining to the ombudsman about their private health insurer. It's the biggest rise in complaints in a decade. With health funds raising premiums by 70 per cent over the past decade, consumer groups are calling for a system overhaul to ensure value for money. Lia Harris, Evan Young reports.