Hotel owners speak out against accommodation booking websites

Australian hotels are urging customers to book directly with them, as entrepreneur Dick Smith launched the "Book Direct" campaign this week. While travelers continue to flock to accommodation comparison websites, the consumers are not aware that this situation has created big problems for the hotel owners which include large commission fees, difficulty in dealing with the booking websites and potential dominance in terms of the online search rankings. Jiao Lu tells everything you need to know about the "Book Direct" campaign.

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