New thoughts on how to counter, reduce hate speech

Mum stickers (SBS)

Mum stickers (SBS)

If you are on social media, it is very likely you have seen hate speech online. Security analysts say those words have the power to wound, belittle, disenfranchise and, in some cases, lead to real-world actions. How to change that? Suggestions range from a creating mother figure to creating a grey figure to, well, talking -- and listening. Ryan Emery reports.



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