Ever felt frustrated about a service or purchase, made a complaint, but ended up getting nowhere? To avoid this, there is an art to complaining that ensures your concerns are heard and taken seriously.
Share
Viva: The Art of Complaining
Ever felt frustrated about a service or purchase, made a complaint, but ended up getting nowhere? To avoid this, there is an art to complaining that ensures your concerns are heard and taken seriously.
Published
Updated
By Amy Chien Yu-Wang, Lucy Chen
Source: SBS
Share this with family and friends
Latest podcast episodes
EP5 Beyond lemon chicken and sweet & sour pork: order Chinese food like a local
podcast episode12 minutes 41 seconds
EP4 Chinese chitchat vs English small talk: why they don’t follow the same rules?
podcast episode9 minutes 28 seconds
EP3 Am I a 'laowai'? What this word says about closeness and distance in Chinese?
podcast episode11 minutes 36 seconds
EP2 Travelling in China and the Art of Not Saying Things Too Directly
podcast episode11 minutes 43 seconds
