Ever felt frustrated about a service or purchase, made a complaint, but ended up getting nowhere? To avoid this, there is an art to complaining that ensures your concerns are heard and taken seriously.
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Viva: The Art of Complaining
Fair Trading NSW Source: Fair Trading NSW
Ever felt frustrated about a service or purchase, made a complaint, but ended up getting nowhere? To avoid this, there is an art to complaining that ensures your concerns are heard and taken seriously.
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By Amy Chien Yu-Wang, Lucy Chen
Source: SBS
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