Please reach out, we are just a phone call away - Mental Health Month

Kyoko Hodgkinson (left) volunteers for Lifeline Australia for 10 years and Makiko Omae works at GP clinic in Cairns. They talk about support for mental health.

Kyoko Hodgkinson (left) volunteers for Lifeline Australia for 10 years and Makiko Omae works at GP clinic in Cairns. They talk about support for mental health. Source: Kimono Australia/Makiko Omae

Sydney-based Japanese volunteer Kyoko Hodgkinson and Cairns-based healthcare worker Makiko Omae share their experiences and talk about the importance of getting support through organizations like Lifeline and GPs.


Sydney-based Japanese volunteer Kyoko Hodgkinson received letter of appreciation from Lifeline Australia for her 10-year service.
Sydney-based Japanese volunteer Kyoko Hodgkinson received letter of appreciation from Lifeline Australia for her 10-year service. Kyoko is concerned about recent spike of calls during the pandemic and the increase of the calls from teenagers. Source: Kimono Australia
Ms. Kyoko Hodgkinson started volunteering for Lifeline Australia about 11 years ago. 

"I wanted to give back to the Australian community in any way I can, after having received so much support for myself from Australia," Ms. Hodgkinson said.  "Then I found Lifeline.  That was 11 years ago".

During the coronavirus pandemic, Lifeline Australia has been receiving record number of calls in their almost 60-year history.  Ms. Hodgkinson is particularly concerned about the rise of calls from young people.

"There is a number for text service as well (0477 13 11 14).  I'd like young people to reach out to us".
Ms. Makiko Omae works for a GP clinic in Cairns as practice manager.  During the pandemic, her workload grew too big to cope.  Ms. Omae thought she needed to talk to somebody.  She called Lifeline.

Ms. Omae thinks that the Japanese community need to understand the health system in Australia more, to protect their mental health and well-being.

The biggest difference in the health system between Australia and Japan is whether you have GP or not.  In Japan, patients can go to see a specialist directly in most cases.  According to the study by the Japan Medical Association Research Institute, only 42% of people in their 40s in Japan have GP.

"I know that having your GP is a bit new concept for Japanese people.  But, just like 'When in Rome, do as the Romans do', it's good for you to have GP not only for your mental health but also for disease prevention", Ms. Omae said.


"It's good to have a medical professional who knows you well and whom you can talk safely and comfortably."

Here are some main support organizations you can contact:

1:Mental Health Line  1800 011 511

2:healthdirect 1 800 022 222


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