What rights do travellers have during the COVID pandemic?

Travellers across Australia are questioning their right to get money back as COVID-19 outbreaks on Australia's east coast cast doubt over their plans.

A deserted arrivals area at Sydney airport due to flight cancellations Source: AAP

Australian airlines are still preparing to launch half-price flights to encourage domestic tourism despite COVID-19 outbreaks in Queensland and New South Wales.

But while cheap flights are available, thousands are rushing to cancel travel plans over the Easter break, leaving some worried about consumer rights during virus outbreaks.