Indian Consulate in Melbourne issues alert after emergency number 'compromised', around 60 people receive 'scam calls'

scam consolate general of india in melbourne.png

Consulate General of India in Melbourne has issued a new emergency contact number. Credit: Getty Images

The Consulate General of India in Melbourne has issued an urgent warning after its emergency contact number was used by scammers. At least 60 people have reported receiving fraudulent calls from the number, demanding money to 'unfreeze' visas. Community members are urged to refer to official sources for the updated number and stay vigilant against scams.


The Indian Consulate in Melbourne has issued an urgent warning after its emergency contact number was 'spoofed' and used in a visa scam targeting members of the Indian-Australian community.

An official from the Consulate General of India in Melbourne told SBS Punjabi, on condition of anonymity, that "someone spoofed the number".

"The compromised number, typically used for emergency situations after business hours, especially for urgent visa requests during family emergencies was reportedly misused by unknown individuals to make fraudulent calls."
consolate general notice.jpg
Indian Consulate in Melbourne's phone number 'compromised', officials urge Indian diaspora to refer only to official sources and not to use the old number anymore. Credit: CGI

The official also confirmed that the miscreants made calls from the number with the"purpose of making money" and made "irrelevant claims".

"We received several complaints from members of the community saying they were contacted by someone pretending to be from the consulate, asking for sensitive information," the official told SBS Punjabi.
casestudy1.jpg
"The counsellor was contacted by nearly 50 to 60 people raising such concerns."

The consulate has confirmed that these calls were not made by them and has warned the public not to share personal details or transfer money to anyone contacting them via the old emergency number.

"Now, the compromised number has been changed and a new emergency has been published on the CGI Melbourne website and shared via official social media platforms" the official said.

Community members are urged to refer to official sources for the updated number and stay vigilant against scams.

Listen to this podcast to know more....

🔊 Find all our podcasts and stories that matter here at SBS Punjabi Podcast Collection.

💻 For news, information and interviews in Punjabi from across Australia and the homeland, you can tune in to SBS Punjabi live from Monday to Friday at 4pm on SBS South Asian on digital radio, on channel 305 on your television, via the SBS Audio app or stream from our website.

📲 Also, follow us on Facebook and Instagram.


Share
Follow SBS Punjabi

Download our apps
SBS Audio
SBS On Demand

Listen to our podcasts
Independent news and stories connecting you to life in Australia and Punjabi-speaking Australians.
Understand the quirky parts of Aussie life.
Get the latest with our exclusive in-language podcasts on your favourite podcast apps.

Watch on SBS
Punjabi News

Punjabi News

Watch in onDemand