The head of AirAsia says his airline is prepared to offer compensation for the missing passengers of Flight QZ-8501.
The Airbus A320 has been missing since Sunday when it lost contact with air traffic control less than an hour after taking off from Surabaya, in Indonesia, en route to Singapore.
An Indonesian-led search is continuing with planes, ships and helicopters being used.
At a news conference held by the Indonesian Transport Ministry in Jakarta, AirAsia boss Tony Fernandes was asked about compensation.
"Insurance is being dealt with, and all passengers will be notified on insurance procedures. We follow Indonesian regulations for insurance."
Mr Fernandes says until now, the airline has operated for more than a decade without any fatalities.
"No one can guarantee that an airline is 100 per cent safe. But I think in 13 years, we've carried 220 million people. And until today, we have never lost a life."
Indonesia's Transport Minister, Ignasius Jonan, said the Indonesian government will check on the safety standards of all AirAsia planes operating in Indonesia.
"We have much to reflect on in the future in terms of air safety, which will be improved," he said.
"The re-check aims to convince consumers in Indonesia, a country with fast-growing aviation market, that the operation and business activities of the budget airliner will be better in the future."
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