The people who answer emergency triple-zero calls are sick of being verbally abused.
Emergency call takers estimate they are abused or threatened in almost one-in-10 calls during a single shift, NSW Ambulance says.
The organisation has launched a new public awareness campaign urging callers to be aware of the emotional impact of verbal abuse against responders.
"We will not tolerate members of the public treating call-takers disrespectfully or as verbal punching bags," NSW Ambulance Commissioner Dominic Morgan said on Tuesday.
The abuse includes callers questioning responders' intelligence, death threats, yelling, arguing, name-calling, belittling as well as sexually suggestive comments.
Examples include: "I have a gun and I'll find you", "listen here b***h", "just get here now or I'll f***ing kill you" and "you're clearly an idiot".
Many call takers subjected to abuse have had to take time off work or seek counselling.
"These staff do an extraordinary job under intense and unrelenting pressure," Mr Morgan said.
"There is simply no excuse for the abuse they are routinely subjected to."
He acknowledged that callers were often in desperate and dangerous situations but stressed that lashing out at responders was counter-productive.
Ambulance responder Chantelle Connell said: "Staying calm and answering our questions will enable us to get help to you quickly".
"No question we ask is unnecessary, but quite often we get abused for asking what they see as being irrelevant."
The `No Excuse for Triple-Zero Call Taker Abuse' campaign will be promoted through posters and social media.
It comes amid concern about patients attacking and undermining emergency service personnel after an ambulance was doused with petrol at a Sydney house party last weekend.
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