Theme park goers rescued from a roller coaster at Movie World on the Gold Coast were laughing and in good spirits when they made it to safety.
Movie World and emergency services personnel evacuated 20 passengers from the Arkham Asylum ride after it became stuck just before midday on Wednesday.
All passengers safely made it off the ride by 1.20pm, a Queensland Fire and Emergency Services spokesman said.
Sixteen passengers were removed using evacuation procedures, but four required help from firefighters.
Two were rescued using a ladder platform, while the other two were harnessed and lowered to safety, he said.
Queensland Ambulance Service operations supervisor Paul Young said the passengers varied in age from about 10 to 50 years.
Mr Young said they were assessed once on the ground but none required medical treatment.
"They all looked a bit flushed and a bit hot as you would imagine, sitting in the sun," he said.
"They were in good spirits, they were laughing.
"No one appeared to be fazed by it."
Movie World general manager Greg Yong held a press conference while the rescue operation was underway.
Mr Yong said a "mechanical issue with the chain" had caused the Arkham Asylum roller coaster to stop.
He confirmed staff had been in communication with passengers and given them water throughout their ordeal.
Mr Yong said Movie World would now investigate the incident, including if hot weather had contributed to the ride's malfunction.
"We don't see it being closed for an extended period of time but I can't really tell you anymore until we do a full analysis," he said.
"These kind of mechanical issues are something that takes a little bit of time for us to investigate."
Workplace Health and Safety is "making initial enquiries" into the incident.
It comes just months after a malfunction on Dreamworld's Thunder River Rapids Ride caused the deaths of Kate Goodchild, Luke Dorsett, Roozi Araghi and Cindy Low.
All Gold Coast theme parks underwent exhaustive safety audits.
In November, the government said every ride at Movie World had been cleared and it said the park had "robust" systems in place for all of its attractions.
Movie World is not owned by the same company as Dreamworld.
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