When floods tore through an intensive market garden region in Adelaide's north, emergency personnel were faced with more problems than just water.
It quickly became apparent that many of the people they were rescuing were Vietnamese and had limited English skills.
It meant they didn't fully grasp what was happening, and perhaps even more worryingly, failed to understand how emergency services were trying to help them.
The experience prompted the state government to rethink its approach to crisis management for diverse communities.
Multicultural Affairs Minister Zoe Bettison told Karen Ashford the result is a new agreement to better engage communities during times of trouble.
(Click audio tab above to hear the full interview)
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