Microsoft stock has taken a big hit, with the software giant behind Windows, the Xbox and Surface RT tablets reporting disappointing results for the latest quarter.
The results, which fell below Wall Street's expectations, included a large write-off for Microsoft Corp's Surface business.
A poor reception for Windows 8 contributed to a revenue drop in the company's operating system software unit.
Microsoft "struggled far more than we had expected," said Cowen & Co analyst Gregg Moskowitz, who downgraded the company's stock to "neutral" from "buy" and cut his price target to $US33 ($A36.12) from $38 on Friday.
The analyst said in a note to investors that he is "much less confident" that the company can deliver healthy growth in the near future due to the magnitude of the Windows decline, the challenges for Surface, pressure on profit margins and the company's reorganisation plans.
Microsoft announced a major reorganisation late this week, aimed at helping it transform into a "devices and services" company that is less reliant on providing software for personal computers.
But the earnings miss raised new questions as to whether the transition will succeed.
Janney Capital Markets analyst Yun Kim called the quarter's results "weak," with all five of Microsoft's divisions reporting revenue below Wall Street's expectations.
Windows came in "especially weak," reflecting not only the ongoing decline of the PC but lack of demand for Surface and other tablets running Windows, Kim added.
Redmond, Washington based Microsoft's shares fell $US4.04, or 11.4 per cent, to $31.40 Friday. Year to date, Microsoft's shares are up about 18 per cent.
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