The coalition is promising to fix long-term problems with the National Disability Insurance Scheme if re-elected later this month.
Participants would be allocated a single point of contact and people with stable conditions given three-year plans.
There would also be legislated timeframes for major decisions to be made.
Social Services Minister Paul Fletcher outlined the commitments in north Sydney on Thursday.
But questions quickly turned to why the troubled National Disability Insurance Agency's boss has quit less than two years into the job.
Mr Fletcher insisted there were no performance issues surrounding Robert De Luca, who resigned with immediate effect in the middle of the federal election campaign.
"It was a choice made by Mr De Luca. People change jobs from time to time - there is nothing unusual about that," the minister told reporters.
"It's not going to affect the rollout of the NDIS."
An interim chief executive has been appointed to fill the position.
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