PIN rather than pen needed for credit card

Credit card holders will have to remember their PIN code when making transactions from August 1 as a signature will no longer be sufficient.

Credit cards

Credit cards

Consumers will need PINs, not pens when they're making a credit card purchase from August 1.

Under changes designed to reduce fraud, all major credit card holders will need to remember a four-figure PIN code.

While many people have been making the transition over recent years, it will now be mandatory - signatures will no longer be sufficient.

Visa's country manager for Australia Vipin Kalra said the move is part of an industry-wide upgrade of the payment system to chip and PIN technology.

"Chip has already cut counterfeit fraud losses on Australian cards by 44 per cent in the 12 months ending June 2013 and the move to PIN will help close the door on lost and stolen card fraud," Mr Kalra said in a statement on Wednesday.

The change will effect all major card issuers, including Visa, MasterCard, American Express and Diners Club International.

According to the Reserve Bank, Australians made about five billion credit and debit card payments during the 2012/13 financial year, totalling $434 billion.

"Australia is moving closer and closer to a cashless society and PIN codes will protect against fraud in a way that signatures cannot," independent EFTPOS provider TYRO Payments CEO Jost Stollmann said in a statement.

While the change will cause some inconvenience, retailers have embraced the move.

"Habits at point of sale will require some adjustment and consideration," Australian Retailers Association executive director Russell Zimmerman said in a statement.

"However, it is a move that will help safeguard against fraud, making cards even safer to use."

He said Australian retailers welcomed the move.

Mr Stollman expects Australia's 14,000 cafes and restaurants will be most effected by the change because customers will have to leave their seats to pay their bills at the cashier.

He said that while mobile terminals are nothing new, their adoption in restaurants was "lacklustre to say the least".

Mr Zimmerman said financial institutions will be communicating the change to their customers, but businesses should also be contacting their terminal provider should they need to to upgrade their equipment.


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Source: AAP

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