Watch FIFA World Cup 2026™

LIVE, FREE and EXCLUSIVE starting June 12 2026

Surcharge cut hurts Cabcharge profit

Taxi service fee laws in Victoria, and proposed legislation changes in NSW and Western Australia, have hurt Cabcharge's bottom line.

A Cabcharge ticket.
Cabcharge's profits in reverse after slashing the surcharge for passengers paying by cards in VIC. (AAP)

Taxi payment operator Cabcharge's profits went into reverse after it was forced to slash the surcharge for passengers paying by cards in Victoria.

The company's full year net profit fell to $56.1 million in 2013/14, 7.4 per cent lower than the previous year.

Cabcharge blamed the fall in part on the Victorian government's new five per cent cap on card service fees.

The company estimates the government's reduction of the surcharge from 10 per cent cost Cabcharge about 4.5 per cent in revenue since the laws were introduced on February 1.

But Cabcharge may soon have to contend with similar service fee changes in other Australian states.

News that makes sense

Your trusted source for staying up-to-date with the world around you. Get free daily news updates and analysis, straight to your inbox.

By subscribing, you agree to SBS’s terms of service and privacy policy including receiving email updates from SBS.

Politicians in NSW and Western Australia have flagged their intentions to follow Victoria's lead.

Cabcharge chief executive Andrew Skelton said the cap was hurting business in Victoria.

"The limit on service fees in Victoria is expected to continue to impact upon us," Mr Skelton said.

"Our technical competence in payments will however allow us to continue to provide payment services in a profitable manner."

While Cabcharge's revenues were hurt by the reduction in the surcharge, turnover in Victoria rose by nearly a third.

Overall, the company's annual revenue stalled at $197 million.

Mr Skelton said Cabcharge was a part of a changing industry, and has to refocus its business to meet new challenges.

The company closed one unprofitable smash repairs business, which was costing it around $500,000 a year and sold-off luxury vehicles to save money.

It cut its fully-franked final dividend by two cents to 10 cents.

Cabcharge shares were 15 cents higher at $5.15 at 1302 AEST.

CABCHARGE PROFIT FALLS AFTER LAW CHANGES

* Net profit of $56.1m, down 7.4 pct from $60.6m in 2012/13

* Revenue of $197.3m, up 0.3 pct from $196.6m

* Fully franked final dividend of 10 cents per share, down from 12 cents


2 min read

Published

Updated


Share this with family and friends


Get SBS News straight to your inbox

Sign up now for daily news from Australia and around the world. You can also subscribe to Insight's weekly newsletter for in-depth features and first-person stories.

By subscribing, you agree to SBS’s terms of service and privacy policy including receiving email updates from SBS.

Follow SBS News

Download our apps

Listen to our podcasts

Get the latest with our News podcasts on your favourite podcast apps.

Watch on SBS

SBS World News

Take a global view with Australia's most comprehensive world news service

Stream now

Watch the latest news videos from Australia and across the world