Twitter is overhauling its safety policy and beefing up the team responsible for enforcing it, along with investing heavily in ways to detect and limit the reach of abusive content.
In a column published by The Washington Post, Twitter's general counsel Vijaya Gadde wrote that the company needed to "do a better job combating abuse without chilling or silencing speech."
"In recent months we have invested heavily in tools and enforcement solutions that enable us to better detect, act on and limit the reach of abusive content," Ms Gadde wrote.
"We have also tripled the size of the team whose job is to protect users, which has allowed us to respond to five times the user complaints while reducing the turnaround time to a fraction of what it was not long ago."
Last month Twitter modified its rules to ban 'revenge porn' and the San Francisco-based micro-blogging site says it is also taking steps to curtail the use of anonymously created Twitter accounts to intimidate or silence targeted people.
"We are overhauling our safety policies to give our teams a better framework from which to protect vulnerable users, such as banning the posting of non-consensual intimate images as well as expanding our definition of “abuse” to ban indirect threats of violence," Ms Gadde added.
"While we have made significant progress, there is more we can do, and our commitment to ensuring safety for our users will continue to be a priority."
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