Westpac tailors app for messaging addicts

Westpac will let customers do some of their basic banking within apps such as Facebook Messenger, Snapchat and Twitter.

Westpac customers too busy to quit their messaging apps and attend to the mundane business of personal finance will soon be able to make payments from within Facebook Messenger, Snapchat and Twitter.

A secure keyboard - an extension of the bank's existing app - will let users share bank details and pay people without having to switch apps.

They will also be able to generate and send a code that allows the recipient to withdraw a set amount of money via ATM from the customer's account.

"They can simply tap the Westpac icon on their keyboard to seamlessly pay friends and contacts, all without leaving their messaging app," Westpac consumer digital general manager Travis Tyler said.

The unique six-digit code will expire after it is used or within three hours, and can only be used at a Westpac-affiliated ATM.

The bank says the keyboard - developed by Israel-based fintech start-up PayKey - will make life easier for customers when they are out and about.

It should be available within the next week, and will also be geared for WhatsApp, WeChat and SMS.


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Source: AAP


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