This bushfire-hit NSW town has been pleading for more mental health support for months

A fire on New Year's Eve took Sara Gardner's home, stables and workshop. Source: Supplied

As the federal government announces a $650 million bushfire recovery relief package, residents of Mogo, on the NSW south coast, say in-person mental health support can’t come soon enough.

Content warning: contains reference to suicide

Every morning, Sara Gardner wakes up with the horrific memory of the bushfire that took her family home.

“I relive the fires every day because I’m looking at the house and the stables, and the second house and the mechanics' workshop that we had,” the 45-year-old told SBS News. 

What’s left of her home in the small town of Mogo, on the south coast of New South Wales, remains a constant reminder of the 40-foot flames she witnessed on New Year’s Eve. 

She is now living with her husband Glenn, their two daughters, and their nine rescue dogs and their puppies, in a donated caravan.

Residents from Mogo say recovery efforts have been slow.
Mogo residents say recovery efforts have been slow.
Greater Mogo Fire Recovery

A total of 300 homes were destroyed in the Mogo town and surrounding suburbs during the bushfires. Four months on, according to the Greater Mogo Fire Recovery group’s database of almost 50 houses that were destroyed in the area, there have only been six clean-ups by the NSW Government's bushfire clean-up program.

The Gardner family is currently preparing to move into temporary accommodation on their property in what is known as a 'pod', supplied by the local government. They also have a date for demolition of their damaged home.

But Ms Gardner said the response has been slow, leaving her in a difficult place mentally. 

"There was no one there for me when I needed someone to talk to. There was no one here in Mogo,” she said. 

Sara Gardner
Sara Gardner is now living in a caravan with her husband Glenn.

Ms Gardner says the assistance with re-building hasn’t been matched by on-the-ground support for those dealing with the mental health impacts of the fires.

Phone and online support has been made available by services including Lifeline - which has been calling residents and running virtual mental health workshops for those in the Eurobodalla region - but some Mogo residents do not have quality phone service and many, like Ms Gardner, have no internet access.

Those supporting residents have also expressed fears of an increase in suicides in the area. 

“Some people are ticking time bombs," Ms Gardner said. "I just wanted to end it all a couple of times, then I thought 'no I can’t do that to my girls. I can’t do that to my husband. What are they going to do if something like that happens?'”

The Gardners are currently preparing to move into a pod supplied by the government.
The Gardners lost their home in the January bushfires.

It has led to locals pleading for extra help from federal and local government, and other organisations.

Ms Gardner stays in contact with Lifeline once a week over-the-phone but says seeing someone in person would make a difference. 

“Face to face is a hell of a lot better, it’s just more open. They can read your body language, read your state of mind. Having that here on the ground, face to face would be a million times better,” she said. 

Some Mogo residents now live in caravans or tents.
Some Mogo residents now live in caravans or tents amongst the rubble of their homes.
Supplied | Greater Mogo Fire Recovery

Locals Rebecca Thorley and her partner Diederik have been working tirelessly since launching the Greater Mogo Fire Recovery group in January. The group oversees the progress since the bushfires in Mogo and coordinates assistance from volunteers with different skills.

Ms Thorley says she has been reaching out to services in an attempt to get additional mental health assistance for local people and is especially concerned about those who don't traditionally ask for help. 

“The ones that have been forgotten are the ones that don’t speak up. They’re elderly, retired couples. They don’t put their hand up and say, 'oh hang on, I’ve been living in rubble for three and a half months now and I’m not dealing with this very well',” she said. 

Rebecca Thorley
Rebecca Thorley, left, launched the Greater Mogo Fire Recovery group to help support locals.

Serena Scarlett, a volunteer who was offering her counselling services to people in the area before the coronavirus restrictions came in, said she was one of the only counsellors who had been in Mogo this year.

“Bec [Thorley, from the Greater Mogo Fire Recovery group] had been saying she’d been trying to contact services, but she is one sole individual, doing her utmost to carry this whole village and surrounds on her own shoulders,” she said. 

“She was so glad to find me willing to do some counselling because she was very concerned about the suicide rates and how devastated some people were with what had happened.”

Ms Scarlett remains in contact with some of the 15 people she saw during her time there and says the need for in-person mental health support is urgent.

“It's a whole different world. You need to be there on the ground, walking around and actually seeing people. You can't expect them to find you and find phone numbers, and online forms and various things. It's just not going to happen that way.” 


Government increases support 

SBS News asked Southern NSW Local Health District - the NSW Government authority covering Mogo - what mental health assistance it had provided to the town since January.

A spokesperson for the district said "in the wake of the devastating bushfires, the NSW Government announced a significant package of ongoing health and wellbeing programs, including the recruitment of specialist mental health bushfire recovery clinicians, the Farm Gate Counsellors program and the appointment of additional school counsellors." 

"Support has also been provided to the NSW Rural Fire Service in the rollout of the RFS Connect program to the 900 volunteers across the Eurobodalla. 

On Monday, the federal government announced a $650 million bushfire recovery relief package, including an extra $13 million towards mental health.

Agriculture Minister David Littleproud
David Littleproud announced an extra $13 million towards mental health support for those impacted by bushfires.

It followed a $76 million investment to support the mental health and wellbeing of individuals, families and communities who have been affected by the bushfires, announced in January. 

Agriculture Minister David Littleproud said: "We've seen the convergence of drought, fire and COVID-19 and there is a lot baring down on these people ... We are empowering the local primary health networks to tailor mental health programs for their communities."

The federal government said the mental health assistance will be community-led and the National Bushfire Recovery Agency confirmed to SBS News the rollout of funding will commence immediately.

In late April, the NSW Government released a $73m COVID-19 mental health package, which the Southern NSW Local Health District spokesperson said would deliver more than "180 additional specialist, community-based mental health clinicians and peer support workers; pop-up mental health Safe Space sites, reducing pressure on emergency departments; [and] capacity for 60,000 extra calls to the 1800 NSW Mental Health Line," among other services. 

Ms Thorley said she is happy that both the state and federal governments are dedicating more money towards mental health and hopes it will get to those who need it. 

"It's definitely a bit late ... [but] the more funding the better, that's awesome, but it's making sure things actually end up getting through to people," she said. 

"It needs to be accessible to people and they need to know about it. I hope that it turns into outreach and gets to as many people as it can."

The Red Cross also put $18 million towards a community recovery program and “have recently employed a recovery officer who will be working with teams of volunteers to provide ongoing support for communities throughout the Eurobodalla area, linking them with appropriate services, while also facilitating important community connections during this difficult time.”

Shona Whitton, the national coordinator of recovery and psychosocial support at the Red Cross added: “As restrictions are lifted on COVID-19 physical distancing, the Red Cross will scale up our work enabling vital social connection through supporting community events and BBQs that bring people together; our volunteers will go into communities and check in face-to-face through outreach.”

There has been evidence of bush regeneration in Mogo.
Mogo residents are pleased to see evidence of bush regeneration in their town.
Supplied | Greater Mogo Fire Recovery

Ms Thorley says it has been a difficult few months, but she is trying to remain hopeful and support her community, particularly as Australia appears to be coming out of the other side of the COVID-19 crisis. 

“I’m always trying to be overly positive and keep contacting our database to be like ‘recovery is still going’,” she said. 

“It's just that constant positive thing of just trying to make them know that we still care about them, and persuade them that it's different this time [with COVID-19], the government does have a handle on things.”

Meanwhile, Ms Gardner is taking comfort in the nature regenerating amid the rubble around her. 

"I'm so glad that all these trees are growing back and there's new life growing from the ground - I'm appreciative of that."

"New growth on the trees is basically a new start for us, a new start for everyone."

Readers seeking support can contact Lifeline crisis support on 13 11 14, Suicide Call Back Service on 1300 659 467 and Kids Helpline on 1800 55 1800 (for young people aged 5 to 25). More information is available at and

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