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SBS Help Centre
What are the keyboard shortcuts for the SBS On Demand website?
Below, you'll find a helpful list of keyboard shortcuts that can be used in the website video player. General navigation tab: navigate forward through the player controls shift + tab: naviga...
SBS Help Centre
I have a question about volume of advertisements?
SBS complies with the technical standard for loudness in terrestrial broadcasting in Australia, set by Free TV Australia. The standard ensures that the audio level of television programs is consist...
SBS Help Centre
What are closed captions? and what is the difference between closed captions and subtitles?
Closed captions provide a textual transcript of a video’s dialogue, sound effects, and music. Captions are of particular use to individuals who are Deaf or hard of hearing as they include backgroun...
SBS Help Centre
Why can't I find a certain program on SBS On Demand?
If you can’t find a specific title on SBS On Demand on our A-Z TV Shows, or A - Z Movies pages, it could be for one of the following reasons: Either the episode or program is no longer available b...
SBS Help Centre
Why is the SBS On Demand app not opening on my Hisense TV?
We are aware that some of our Hisense customers, specifically those on 2017 models are experiencing issues opening the SBS On Demand app, with the app not loading past the initial yellow splash scr...
SBS Help Centre
How do I uninstall and reinstall the SBS News app?
To uninstall SBS News app from an iOS device: Unlock your device and find the SBS News app icon Touch and hold the app You will either see a menu pop up or all apps will start jiggling For either ...
SBS Help Centre
Accessing SBS FTA channels through Foxtel IQ4 or IQ5 with IP-only mode
To access SBS free-to-air channels through your Foxtel IQ4 or IQ5 with IP-only mode box you are required to have an SBS On Demand account.Can you please open the SBS On Demand app on the Foxtel IQ4...
SBS Help Centre
How do I make a formal Freedom of Information (FOI) access request?
SBS is subject to the Freedom of Information Act 1982 (Cth) (FOI Act) under which every person has a right to obtain access to documents held by SBS other than exempt documents (and subject to cert...
SBS Help Centre
What can I do if the SBS Audio app live stream stutters, rewinds or stops playing?
We continually monitor the live audio streams to solve any issues as quickly as possible. While issues are rare, they are typically caused by congestion on the mobile network. Here are some action...
SBS Help Centre
How do I reinstall an older version of the SBS On Demand app on my pre iOS 14 device?
The SBS On Demand app preferred iOS version is iOS 14 and higher, however, if your device is running iOS version 13, you can still access the SBS On Demand app, provided it has already been downloa...
Corporate Information
Help Centre
我们能帮你什么吗？كيف يمكن أن نساعد؟
How do I contact SBS?
我如何联系 SBS？ كيف أتصل ب SBS؟
Answers to the most commonly asked questions can be found via the SBS Help Centre.
最常见问题的答案可以通过 SBS 帮助中心找到。لإجابات على الأسئلة الأكثر شيوعاً متوافرة عبر مركز مساعدة SBS.
About SBS
Today, SBS is a modern, multiplatform media organisation with a free-to-air TV portfolio spanning six distinctive channels in SBS, NITV, SBS VICELAND, SBS Food, SBS World Movies and SBS WorldWatch; an extensive radio network providing over 60 communities with services in their own language; and an innovative digital offering, including SBS On Demand, available to audiences anytime and anywhere.
Over 11,000 hours
