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180 results found

SBS Help Centre

How do I listen to SBS Chill?

SBS Chill is available on many different platforms, here's the low down on each way to listen.SBS On DemandWatch SBS Chill on SBS On Demand with beautiful, calming scenery that matches the mood of ...

SBS Help Centre

How can I find out what song played on SBS Chill?

The easiest way to see what songs we've played on SBS Chill is via the SBS Audio app.  The app now has a 7 day playlist of music that we've played on SBS Chill.   If you don't already have the app,...

SBS Help Centre

Why are we deleting some SBS On Demand accounts?

To maintain the highest standards of data management and ensure the security of our platform, we are conducting a routine review and clean-up of inactive accounts. Accounts are classified as “inact...

SBS Help Centre

How do I change the email address on my SBS On Demand account?

To update the email address linked to your SBS On Demand account, visit the SBS My Account page, sign in, and click the "Edit" button next to your current email address.To update your email address...

SBS Help Centre

How do I make a formal Freedom of Information (FOI) access request?

SBS is subject to the Freedom of Information Act 1982 (Cth) (FOI Act) under which every person has a right to obtain access to documents held by SBS other than exempt documents (and subject to cert...

SBS Help Centre

What are the keyboard shortcuts for the SBS On Demand website?

There are several shortcuts to help you navigate the SBS On Demand website. Below is a list of keyboard shortcuts for both the website and the video player, including controls for pause/play, fast-...

SBS Help Centre

How do I make a complaint?

SBS welcomes and invites feedback, suggestions and questions about any aspect of our content and services.  General Complaints If you have a general complaint about SBS content and platforms, it ca...

SBS Help Centre

What can I do if the SBS Audio app live stream stutters, rewinds or stops playing?

We continually monitor the live audio streams to solve any issues as quickly as possible. While issues are rare, they are typically caused by congestion on the mobile network.  Here are some action...

SBS Help Centre

How is content on SBS On Demand curated?

SBS was founded on the belief that all Australians, regardless of geography, age, cultural background or language skills should have access to high quality, independent and culturally relevant Aust...

SBS Help Centre

Why can't I find a certain program on SBS On Demand?

If you can’t find a specific title on SBS On Demand — on our A-Z TV Shows or A-Z Movies pages — it could be for one of the following reasons The program or episode has expired and is no longer avai...

Corporate Information

Help Centre

How can we help?
我们能帮你什么吗?كيف يمكن أن نساعد؟

How do I contact SBS?
我如何联系 SBS? كيف أتصل ب SBS؟

Answers to the most commonly asked questions can be found via the SBS Help Centre.
最常见问题的答案可以通过 SBS 帮助中心找到。لإجابات على الأسئلة الأكثر شيوعاً متوافرة عبر مركز مساعدة SBS.

About SBS

As Australia’s most diverse broadcaster, the Special Broadcasting Service (SBS) holds a unique place in the Australian media landscape, inspiring all Australians to explore, respect and celebrate our diverse world and in doing so, contributes to an inclusive and cohesive society.

Today, SBS is a modern, multiplatform media organisation with a free-to-air TV portfolio spanning six distinctive channels in SBS, NITV, SBS VICELAND, SBS Food, SBS World Movies and SBS WorldWatch; an extensive radio network providing over 60 communities with services in their own language; and an innovative digital offering, including SBS On Demand, available to audiences anytime and anywhere.