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SBS Help Centre

What devices is the SBS Audio App available on?

The SBS Audio app is currently supported for the following operating systems/devices: Apple Any iPhone with iOS 15 and above. Android Any Android phone running Android v8.0 and above.   If your dev...

About SBS On Demand - SBS Help Centre

About SBS On Demand - SBS Help Centre

The SBS On Demand app for Amazon Fire TV has had a refresh! What's changed? Information on ads and ad preferences on SBS On Demand · What is SBS On Demand?

SBS Help Centre

How do I access, update or delete my personal information held by SBS?

You have a right to access the personal information that SBS holds about you and you can request that we correct or update that personal information. It is important that the information we hold ab...

Accessing SBS On Demand - SBS Help Centre

Accessing SBS On Demand - SBS Help Centre

What devices is SBS On Demand available on? How do I connect my smart TV to the SBS On Demand app with a QR Code? How do I create and verify my SBS On ...

SBS Help Centre

What are closed captions? and what is the difference between closed captions and subtitles?

Closed captions provide a textual transcript of a video’s dialogue, sound effects, and music. Captions are of particular use to individuals who are Deaf or hard of hearing as they include backgroun...

SBS Help Centre

How do I contact the SBS Privacy Officer and how to make a privacy complaint?

SBS takes your complaints seriously and will attempt to resolve your issues quickly and fairly.   If you would like to make a privacy complaint, please contact us by clicking here.   If you would l...

SBS Help Centre

How can I recieve the SBS satellite service if I'm in a remote location?

Viewer Access Satellite Television (VAST) provides digital television to viewers in remote areas of Australia who are unable to receive digital TV through their normal TV antenna due to local inter...

SBS Help Centre

How do I uninstall and reinstall the SBS News app?

To uninstall SBS News app from an iOS device: Unlock your device and find the SBS News app icon Touch and hold the app You will either see a menu pop up or all apps will start jiggling For either ...

SBS Help Centre

Why am I seeing foreign language subtitles on Insight and Dateline on SBS WorldWatch?

  Repeat episode of Insight and Dateline that are viewed on our SBS WorldWatch channel (Ch 35) may include foreign language subtitles. SBS WorldWatch exists to provide Australians with access to ne...

SBS Help Centre

“This video is only available in Australia” error appears even though I’m in Australia – how do I fix it?

If you are trying to watch a video on the website in Australia and see the “This video is only available in Australia” error, it may be because a Virtual Private Network (VPN) is active on your dev...

Corporate Information

Help Centre

How can we help?
我们能帮你什么吗?كيف يمكن أن نساعد؟

How do I contact SBS?
我如何联系 SBS? كيف أتصل ب SBS؟

Answers to the most commonly asked questions can be found via the SBS Help Centre.
最常见问题的答案可以通过 SBS 帮助中心找到。لإجابات على الأسئلة الأكثر شيوعاً متوافرة عبر مركز مساعدة SBS.

About SBS

As Australia’s most diverse broadcaster, the Special Broadcasting Service (SBS) holds a unique place in the Australian media landscape, inspiring all Australians to explore, respect and celebrate our diverse world and in doing so, contributes to an inclusive and cohesive society.

Today, SBS is a modern, multiplatform media organisation with a free-to-air TV portfolio spanning six distinctive channels in SBS, NITV, SBS VICELAND, SBS Food, SBS World Movies and SBS WorldWatch; an extensive radio network providing over 60 communities with services in their own language; and an innovative digital offering, including SBS On Demand, available to audiences anytime and anywhere.