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SBS Help Centre

How can I watch the the credits for my program in full screen?

  After the end of a TV show or Movie, you'll be served a title card recommending another program to watch.  To dismiss the 'try this next' card, follow the below steps for your specific device.   ...

SBS Help Centre

How do I download the SBS On Demand app to an Android or iOS device?

The SBS On Demand app is supported for Android 8 and higher and iOS 16 and higher. (Older devices can still run older versions of the SBS On Demand app.  Please contact our team here for further su...

SBS Help Centre

Can I access the SBS Audio app from overseas?

Most SBS live radio and podcasts can be listened to anywhere in the world, however, please note that our streaming service is primarily designed for use within Australia. While we don't geo-block a...

SBS Help Centre

Can I use the SBS Audio app to catch up on shows I missed?

SBS Audio also publishes catch-up episodes for each live program aired. You can listen to the catch-up program at your own convenience. If you are following a program, the catch-up episode will sho...

SBS Help Centre

How can I recieve the SBS satellite service if I'm in a remote location?

Viewer Access Satellite Television (VAST) provides digital television to viewers in remote areas of Australia who are unable to receive digital TV through their normal TV antenna due to local inter...

SBS Help Centre

Why are we deleting some SBS On Demand accounts?

To maintain the highest standards of data management and ensure the security of our platform, we are conducting a routine review and clean-up of inactive accounts. Accounts are classified as “inact...

SBS Help Centre

Expiry Dates in SBS On Demand

We have recently made a change to how we display expiry information for TV Shows and Movies on SBS On Demand. These changes have been released on the website and will be rolling out to other platfo...

SBS Help Centre

Ways to listen to SBS Audio language programs

You can hear SBS Audio language programs via AM/FM radio, DAB+ radio, Digital TV, SBS On Demand, sbs.com.au/audio and the SBS Audio app. The SBS Audio and SBS On Demand apps can be downloaded via t...

SBS Help Centre

Can I download videos from SBS On Demand to watch later?

SBS On Demand is purely a streaming service. The downloading of content to a personal device or a hard drive to watch later on is not possible or permitted. 

SBS Help Centre

How do I make a complaint?

SBS welcomes and invites feedback, suggestions and questions about any aspect of our content and services. Feedback, comments and general complaints about SBS’s content and services can be made by ...

Corporate Information

Help Centre

How can we help?
我们能帮你什么吗?كيف يمكن أن نساعد؟

How do I contact SBS?
我如何联系 SBS? كيف أتصل ب SBS؟

Answers to the most commonly asked questions can be found via the SBS Help Centre.
最常见问题的答案可以通过 SBS 帮助中心找到。لإجابات على الأسئلة الأكثر شيوعاً متوافرة عبر مركز مساعدة SBS.

About SBS

As Australia’s most diverse broadcaster, the Special Broadcasting Service (SBS) holds a unique place in the Australian media landscape, inspiring all Australians to explore, respect and celebrate our diverse world and in doing so, contributes to an inclusive and cohesive society.

Today, SBS is a modern, multiplatform media organisation with a free-to-air TV portfolio spanning six distinctive channels in SBS, NITV, SBS VICELAND, SBS Food, SBS World Movies and SBS WorldWatch; an extensive radio network providing over 60 communities with services in their own language; and an innovative digital offering, including SBS On Demand, available to audiences anytime and anywhere.
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