Amid the cost-of-living crisis, business consultant Alex Apawan Sy warns business owners to be mindful of absorbing added costs due to delivery surcharges, as doing so will eat into their profits.
Key Points
- According to SBS, geopolitical conflict in the Middle East triggered a sharp surge in Australian fuel prices in early 2026.
- Sy advises business owners to be transparent when communicating price increases to the customer, which can be done in person or via email.
- Sy notes that offering options to consumers, particularly allowing them to pick up their orders rather than paying additional delivery charges, should be exercised.
Disclaimer: This podcast is for general information only. For specific financial advice, you should consider seeking independent business, legal, financial, taxation or other advice to check how the information here relates to your unique circumstances.
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