
SSI's community - recently arrived Afgans. Source: Image supplied by SSI.
Each year, Australia offers a safe home to refugees from around the world so they can live a life that is free from war and persecution. Settlement Services International (SSI) has delivered settlement services to refugees and humanitarian entrants in NSW since 2011. In a typical year, we support more than 3,000 people to start new lives in Australia. Under the Humanitarian Settlement Program (HSP), SSI is contracted to provide humanitarian settlement services in two regions: Sydney and Regional NSW, which covers Newcastle, Coffs Harbour and Armidale.
What support do refugees receive under HSP?
HSP supports the development of skills and knowledge that build the social and economic wellbeing of refugees and humanitarian entrants. Refugees receive support on arrival to Australia that includes airport pickup, short-term accommodation, community orientation and health assessments. They are also assisted with making links to their community, a basic household goods package and finding affordable long-term accommodation. For six to 18 months, individuals receive tailored support from a case manager, who enhances self-reliance with a focus on English language skills, education and employment. This assistance improves refugees’ social and economic participation and, ultimately, sets them up to live independent lives in Australia.