Watch FIFA World Cup 2026™

LIVE, FREE and EXCLUSIVE starting June 12 2026

AI agent that can speak your language: Can it humanise business calls?

IMG_3052.jpg

Muhammad Omer has introduced AI agents. (SBS Urdu)

Canberra-based Pakistani-origin Muhammad Omer Zubair has introduced an AI agent that, according to him, enables businesses to handle calls and messages. Listen how this AI agent understands and responds to queries in human-like communication.


Published

Updated

By Rehan Alavi

Source: SBS




Share this with family and friends


Canberra-based Pakistani-origin Muhammad Omer Zubair has introduced an AI agent that, according to him, enables businesses to handle calls and messages. Listen how this AI agent understands and responds to queries in human-like communication.


Omar told SBS Urdu that the system supports multiple languages, making communication easier for multicultural businesses. His goal is to create AI that makes business–client interactions more human and authentic.

____________
Listen Wednesday or Friday program at this link
Our SBS Audio app is available for Apple and Android devices.

Latest podcast episodes

Follow SBS Urdu

Download our apps

Listen to our podcasts

Get the latest with our exclusive in-language podcasts on your favourite podcast apps.

Watch on SBS

Urdu News

Stream now