Comment: The strategy of securing childcare

My advice to new parents is grab your rabbits foot, your four-leaf clover and touch some wood. Then pick up a childcare enrolment form with your pregnancy testing kit - because you can't rely on the process.

Bec McIntosh

Bec McIntosh

In the haze of newborn land - closely monitoring sleep, feeding and baby milestones - I raised my head up above the fog and began to think about returning to work. Six months maternity leave seemed like an age when I was pregnant, but when holding this tiny person I was just getting to know it didn't seem very long at all.

We started investigating childcare centres when my son was three months old. I started researching online, ringing around and dropping in. This in itself was quite confronting.
'Some centres couldn’t even say how long the wait would be.'
Here I am with our precious new child looking around at long daycare centres and considering which strangers to entrust the care of my child to. It didn’t help a guilty new mum to be met with the idea that I actually wouldn’t even get to choose. Curt responses, wide eyes and at one point I was met with laughter at the thought I could secure childcare within three months.

Centre managers took great pride in informing me I was the idiot and clearly missing my village. Their waiting lists were approximately two years long; some centres couldn’t even say how long the wait would be. They were happy to add me to their list and to accept my deposit with a 10-minute tour, a five-minute talk, without a second glance. The power base was and is so disproportionate. Add to that the guilt, anxiety and stress of returning to work as a new mum and its a horrible time in a new parent’s life.
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One colleague told me her childcare centre director was second only to her husband in knowing she was pregnant. Another told me how jealous she was of IVF parents as they often had a six-week head start in confirming their pregnancy and getting a ‘competitive advantage’ on the waiting list. So from that day on I devised a game plan.
'Surely there has to be a better way?'
Plan A. secure immediate short-term care to ensure I could return to work. Cue crisis childcare in the form of my parents. Luckily my parents were youthful enough to cope with a baby and too busy running a small business to be off gallivanting around the world. Knowing my child was safe and happy with someone who loved him made my return to work so much easier.

Plan B. was to identify and target childcare centres in my area. The game plan included getting to know the centre manager by name, dropping in to donate egg boxes to the kindy kids and basically calling to see how everything is going every second week.

Surely there has to be a better way? When you finally secure a childcare spot you can see how stretched the educators are and you understand why they don’t call you back. They are doing it for the love and not the pittance they earn.
'When you finally secure a childcare spot ... you understand why they don't call you back.'
Centres are bogged down with parents who are ‘just touching base/stalking’, parents who have listed on anywhere between four to eight waiting lists in Brisbane and anywhere up to fifteen different waiting lists in Sydney and Melbourne. Parents who begrudge paying multiple deposits and not hearing from a centre and as a result don’t notify a centre when they receive a place somewhere else or circumstances change.

Directors spend a disproportionate amount of time talking to people who will never become their customers because of the limited space available and as a result, less time doing the really important things like managing their early learning staff, running a centre and ensuring everything is ship-shape.

Whilst the Productivity Commission are making some positive changes such as moving to a single payment system, supporting a more inclusive model for children with additional needs, targeting children from disadvantaged backgrounds to access childcare and lifting the cap on occasional care, we are not seeing a huge overhaul, just a bit of tinkering around the edges.
'We fundamentally changed the rules of the game when we left behind a not for profit model in the 1980s.'
Parents are looking for affordable, access to high quality childcare with educators who care. Not meeting anyone of these needs has a real effect on parent’s relationships in the home and at work. There is no single solution to improve childcare in Australia.

We fundamentally changed the rules of the game when we left behind a not for profit model in the 1980s. With market forces, geography, government subsidies, regulations and the National Quality Framework in the mix childcare is a complex problem, which requires a complex solution.

So my advice to new parents is grab your rabbits foot, your four-leaf clover and touch some wood. Pick up a childcare enrolment form with your pregnancy testing kit because you can't rely on the process. You are going to need luck and a game plan to get a place in a metropolitan childcare centre in Australia and that’s not going to change anytime soon!

Bec is a guest on Insight's Childcare show at 8.30pm on SBS ONE, which hears innovative new ideas for kids and parents to tackle the issues facing child care. #InsightSBS. Her blog for working parents is www.daycaredecisions.com.au


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