Watch FIFA World Cup 2026™

LIVE, FREE and EXCLUSIVE

Telco complaints and how to get help

SBS News In Depth

Follow and Subscribe

Customers and assistants are seen in a Telstra store.
Telstra's full-year profit has dropped 8.4 per cent as the company faced increasing competition. (AAP) Source: AAP

The Telecommunications Industry Ombudsman says it received more than 167,000 complaints about telephone and internet services last financial year.

Follow and Subscribe

Apple Podcasts Spotify Listnr Download (7.59MB)
Download the SBS Audio appAvailable on iOS and Android

Published

By Joy Joshi, Ricardo Gonçalves

Source: SBS

Share this with family and friends

The Telecommunications Industry Ombudsman says it received more than 167,000 complaints about telephone and internet services last financial year.

Latest podcast episodes

Get SBS News straight to your inbox

Sign up now for daily news from Australia and around the world. You can also subscribe to Insight's weekly newsletter for in-depth features and first-person stories.

By subscribing, you agree to SBS’s terms of service and privacy policy including receiving email updates from SBS.

Follow SBS News

Download our apps

Listen to our podcasts

Get the latest with our News podcasts on your favourite podcast apps.

Watch on SBS

SBS World News

Take a global view with Australia's most comprehensive world news service

Stream now

Watch the latest news videos from Australia and across the world