Telehealth: How to use it and benefit from it

Australian are using Telehalth services more during Corona pendemic.

Australian are using Telehalth services more during Corona pendemic. Source: AAP

Australians are becoming increasingly reliant on telehealth during the coronavirus pandemic. Statistics from Services Australia show that the total number of telehealth consultations rose from 1.3 million in March to 5.8 million in April. You can make the most of your telehealth session with some simple preparation.


Telehealth consultations are becoming the norm as patients opt to speak to their GPs online or over the phone where possible.

Data from Services Australia shows the number of telehealth users jumped from 1.3 million in March to 5.8 million in April this year.

General practitioner Dr Billy Stoupas says telehealth minimises the patient and the medical team’s risks of contracting coronavirus.

But he believes that seniors from multicultural communities aren’t necessarily accessing the free digital health service.  

It’s more so the fact that they just didn’t really know it existed. So, a lot of the time we will do follow up phone calls anyway with a lot of our patients, and they really appreciate it but now the fact is we can do it in a more structured way, where they can make an appointment for the doctor to give them a call.

Click on the player at the top of the page to listen to this feature in Punjabi.

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People in Australia must stay at least 1.5 metres away from others. Check your state’s restrictions on gathering limits. 

If you are experiencing cold or flu symptoms, stay home and arrange a test by calling your doctor or contact the Coronavirus Health Information Hotline on 1800 020 080. 

News and information is available in 63 languages at sbs.com.au/coronavirus 


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