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Handling a dissatisfied customer is addressing and resolving the concerns or complaints raised by a customer who is unhappy with a product, service, or overall experience provided by a business. Credit: MoMo Productions/Getty Images
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By Josipa Kosanovic
Presented by Josipa Kosanovic
Source: SBS
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SBS《学英语（SBS Learn English）》播客帮您说英语、理解他人、和人们建立连接。点击这里，收听往期播客。
本集内容适合中级学习者。收听之后，您可以进行小测验测试您的学习成果。
欢迎下载应用程序SBS Audio，关注Mandarin。您也可以通过苹果播客、谷歌播客、Spotify等播客平台随时收听和下载SBS普通话音频故事。请在 Facebook 和 Twitter 关注SBS中文，了解更多澳洲新闻。
