Watch FIFA World Cup 2026™ LIVE, FREE and EXCLUSIVE

Telecommunications industry report - problems persist

A mobile phone

A mobile phone Source: AAP / Yui Mok/PA/Alamy

SBS News In Depth
View Podcast Series
Download the SBS Audio appAvailable on iOS and Android

The Telecommunications Industry Ombudsman's latest report suggests problems with technical faults and patchy internet connections are persisting across Australia. While overall complaints are down on last year, issues with internet service and quality have still increased. And allegations of misleading conduct by mobile phone companies have jumped.

Listen to Australian and world news, and follow trending topics with SBS News Podcasts.

Share

Latest podcast episodes

2026 Easter Sunday Bonnet Parade
SEX DISCRIMINATION COMMISSIONER DR ANNA CODY
Director of Infectious Diseases at the Mater in Brisbane, Professor Paul Griffin.
The Rev. Bill Crews Foundation provides direct assistance to address the cause and effect of homelessness, poverty and disadvantage.

Recommended for you

An illustration of an older woman holding a large coin, standing next to an older man, who rests his hand on another oversized coin positioned atop a stack of coins. The couple stands in front of a backdrop of residential buildings
A sunny street scene features a row of historic storefronts with awnings, parked cars along the curb, and a dedicated green bicycle lane running parallel to the road.
A young woman charging her electric car, parked in front of a house with solar panels on the roof.
A composite image divided into two main sections. On the left, a cutout of Donald Trump and Benjamin Netanyahu shaking hands is layered over a background showing a poster of Netanyahu being burned. In the burning poster, text is partially visible, including the word “TERRORIST.“ On the right, a large Iranian flag flies prominently on a flagpole overlooking a dense, hazy urban cityscape with light-colored buildings stretching toward distant mountains. The two sides of the image are stylistically distinct, contrasting the political alliance of the leaders with the regional opposition and the landscape of Iran.
Vladimir Putin speaks to Xi Jinping
A man smiling and crossing his arms. He is against a background of a petrol pump.
A group of three women, all protesters, hold a sign carrying the banned phrase, 'From the river to the sea'. The sign also reads “No better tea than sovereignty“.
A composite image shows mostly empty grocery store refrigerator shelves with a customer notice stating that increased demand has caused supply shortages for some yoghurt products.

Get SBS News daily and direct to your Inbox

Sign up now for the latest news from Australia and around the world direct to your inbox.

By subscribing, you agree to SBS’s terms of service and privacy policy including receiving email updates from SBS.

Follow SBS News

Download our apps

Listen to our podcasts

Get the latest with our News podcasts on your favourite podcast apps.

Watch on SBS

SBS World News

Take a global view with Australia's most comprehensive world news service

Watch now

Watch the latest news videos from Australia and across the world